If you have any questions about your billing the quickest way to get an answer is to contact us at firstname.lastname@example.org or simply give us a call at (702)889-2814,or our toll free number of 1-866-722-3367. We will be happy to respond to any questions or concerns you may have.
Phones are answered between 9:00 AM – 4:00 PM Pacific Time, Monday through Friday.
Non-Subscription based products
All billing for non-subscription based downloaded data files, in the normal case, is done on a monthly basis. Billing for non-subscription based products is done, as close to the first of the month as is practicable and this billing is for usage in the previous calendar month. All volume discounts are calculated on the basis of usage in that calendar month.
For non-subscription based products, unless you had past due amounts or there were some other special issues related to your billing, charges which appear on your credit card statement with a transaction date for a particular month will usually be related to downloading and purchase of files in the prior month. As an example, a charge appearing on your credit card statement, for a non-subscription based product, with a transaction or closing date in the month of July, is to pay for your June downloads.
All charges on credit cards statements will appear as Post Time Solutions Inc., or an abbreviation thereof. If your credit card processor prints local phone numbers with credit card transactions you should see either our local phone number of 702-889-2814, or our toll free number of 1-866-722-3367 as well.