One of the more common errors in Black Magic is when the preferences get corrupted. This can be caused by many things, some of them are even caused by human error. However, it is an easy fix.
If problem doesn’t stop Black Magic from running, just:
Go to Edit->My Preferences and
Click the “Reset All Preferences”
Click “OK”
Click “OK”
If however, the problem keeps Black Magic from running you’ll have to delete the preferences. Black Magic will create a new default set the next time you start it.
Open “Documents”
On the left, under “Favorites”, click on Desktop
Double click on the folder with the same name as the account you use to log onto your computer
Go to the “Organize” menu at the top of the window and click on “Folder and Search Options”
Click the “View” tab
Under “Advanced Settings” is a list of folders and checkboxes. The second folder down is ‘Hidden files and folders”, select “Show hidden files, folders and drives” then Click “Ok”
Now you’ll see some “ghosted” or pale folders in your explorer window. Those are “hidden” folders that we just told Windows to display.
Double click on the folder, “AppData”
Find and double click the folder called “Local”
From “Local” go into the “Post_Time_Solutions,_Inc” folder
Delete the folder called BlackMagic.exe_StrongName_abunchofstrangelettersandnumbers.
Start Black Magic
