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If you have a bm.db file that is corrupted, and need to delete it, just follow these steps 1) Open “Documents” 2) On the left, under “Favorites”, click on Desktop 3) Double click on the folder with the same name as the account you use to log onto your computer 4) Go to the “Organize” […]
If you start Black Magic and it reports that it can’t find a license and your green security dongle is plugged in, it may be that Windows has lost the driver for the dongle. If Windows can’t “see” it, then Black Magic can’t see it. The easy fix is to follow the instructions here for reinstalling/installing the […]
One of the more common errors in Black Magic is when the preferences get corrupted. This can be caused by many things, some of them are even caused by human error. However, it is an easy fix. If problem doesn’t stop Black Magic from running, just: Go to Edit->My Preferences and Click the “Reset All […]
One of the more common errors in Black Magic is when the preferences get corrupted. This can be caused by many things, some of them are even caused by human error. However, it is an easy fix. If problem doesn’t stop Black Magic from running, just: Go to Edit->My Preferences and Click the “Reset All […]
One of the more common errors in Black Magic is when the preferences get corrupted. This can be caused by many things, some of them are even caused by human error. However, it is an easy fix. If problem doesn’t stop Black Magic from running, just: Go to Edit->My Preferences and Click the “Reset All […]
There may be times that for whatever reason, you need to completely remove Black Magic from your computer so that you can start fresh. The following steps will completely uninstall Black Magic from your computer and make it as if you’d never installed it. There are three phases to totally removing Black Magic from your […]
You may at time times need to reinstall the Windows driver for the green USB security device or “dongle”. To do so, follow these steps: 1) Unplug your green dongle. 2) In Windows, run Add or Remove Programs and locate any apps related to “Keylok” (see picture below): . 3) Uninstall any apps found […]
Just go to the Help menu in Black Magic and select “Check for License Update” (or something very similar as my BLAM doesn’t have that.) You’re on the 3 payment plan. As such, your license expires about five or six weeks after a payment is made. When we get notified of another payment, we generate […]
There may be times that for whatever reason, you need to completely remove Black Magic from your computer so that you can start fresh. The following steps will completely uninstall Black Magic from your computer and make it as if you’d never installed it. There are three phases to totally removing Black Magic from your […]
This often happens to us, we get software on CD, install it and use the built-in updating to keep it current. Years later, we get a new computer (or have to reformat our old one) and that CD we needed to get started is nowhere to be found. In the case of Black Magic, this […]
